Shipping policy
Last updated: September 21, 2026
FREE Standard Shipping on Every Order CozyStride offers free standard shipping on all orders delivered within the United States. There is no minimum purchase required.
Where We Ship We currently ship to all 50 U.S. states, Washington D.C., and U.S. military addresses (APO/FPO/DPO). We do not currently ship internationally. [Confirm: add or remove territories and PO boxes as needed.]
Order Processing Time Orders are processed within 1 to 2 business days after payment is confirmed (Monday to Friday, excluding U.S. federal holidays). Orders placed after 2:00 PM Central Time, or on weekends or holidays, are processed the next business day. During peak periods (Black Friday, holiday season, major sales), processing may take up to 3 business days.
Estimated Delivery Times
| Service | Cost | Estimated Delivery (after processing) |
|---|---|---|
| Standard Shipping | FREE | 3 to 7 business days |
Delivery times are estimates, not guarantees. Delays can be caused by carriers, weather or other events outside our control. Alaska, Hawaii and U.S. territories may take longer.
Order Tracking When your order ships, you'll receive an email with a tracking number and link. Tracking may take up to 24 to 48 hours to show updates after the label is created. You can also contact us at contact@cozystride.us with your order number.
Shipping Address Accuracy Please double-check your address at checkout. We can change an address only before the order has shipped, so contact us immediately if you need a correction. We are not responsible for orders delivered to an incorrect address provided by the customer. If a package is returned to us because of an incorrect address, we will contact you to arrange reshipment, and additional shipping charges may apply.
Multiple Items Items in the same order may ship separately, in different packages and on different days, at no extra cost to you.
Lost, Delayed or Damaged Packages
- If your tracking shows "delivered" but you can't find your package, please check with neighbors and household members, and contact us within 7 days.
- If your order is lost in transit or arrives damaged, contact us at contact@cozystride.us and we will work with the carrier to resolve it with a replacement or refund.
Customs, Taxes and Duties All prices are in U.S. dollars. Applicable sales tax is calculated at checkout based on your shipping address.
Contact CozyStride, 226 Ridgewood Ave, Minneapolis, MN 55403 contact@cozystride.us | +1 (612) 872-2415