Privacy policy

Last updated: September 21, 2026

CozyStride ("we," "us," "our") operates cozystride.us (the "Site"). This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from the Site.

1. Information We Collect

Information you provide to us:

  • Name, billing and shipping address, email address and phone number
  • Order details and communication with our customer service team
  • Account details, if you create an account
  • Email address if you subscribe to our newsletter or marketing messages

Information collected automatically:

  • Device and browser information, IP address, time zone, and cookies installed on your device
  • Pages viewed, products browsed, referring sites and search terms
  • We collect this using cookies, pixels, log files and similar technologies ("Usage Data").

Payment information: Payments are processed by our payment providers (such as Shopify Payments, PayPal, Apple Pay or Shop Pay). We do not see or store your full credit card number.

2. How We Use Your Information

  • To process and fulfill orders, arrange shipping, and send order confirmations, invoices and updates
  • To communicate with you and provide customer support
  • To screen orders for potential fraud or risk
  • To improve and optimize our Site and offerings
  • To send marketing emails or texts, where you have opted in or where permitted by law (you can unsubscribe at any time)
  • To comply with legal obligations

3. How We Share Your Information We do not sell your personal information for money. We share it only with service providers who help us operate the store, including:

  • Shopify (e-commerce platform and hosting)
  • Payment processors
  • Shipping carriers and fulfillment partners
  • Email, marketing and analytics providers (for example, Google Analytics, Meta, Klaviyo)
  • Customer support tools

We may also disclose information to comply with laws, respond to lawful requests, protect our rights, or in connection with a business sale or merger.

4. Cookies and Tracking We use cookies to keep your cart working, remember preferences, analyze traffic and measure advertising. You can control cookies through your browser settings, though disabling them may affect functionality. Where available, we honor Global Privacy Control (GPC) browser signals as an opt-out of sale or sharing of personal information.

5. Advertising We may use third-party advertising services (such as Google and Meta) that use cookies to show you relevant ads. You can opt out through:

  • Digital Advertising Alliance: optout.aboutads.info
  • Network Advertising Initiative: optout.networkadvertising.org

6. Your U.S. State Privacy Rights Depending on where you live (including California, Colorado, Connecticut, Virginia, Utah, Texas, Oregon and other states with privacy laws), you may have the right to:

  • Know / Access the personal information we hold about you
  • Correct inaccurate information
  • Delete your personal information, subject to legal exceptions
  • Opt out of the "sale" or "sharing" of your personal information for targeted advertising, and of profiling
  • Not be discriminated against for exercising your rights

To exercise these rights, email contact@cozystride.us with the subject line "Privacy Request." We may need to verify your identity before responding, and we will respond within 45 days (or the period required by your state's law). You may use an authorized agent to make a request on your behalf.

California residents: In the past 12 months we may have collected identifiers, commercial information, internet activity data and geolocation (approximate) data. We do not knowingly sell personal information of consumers under 16.

7. Marketing Communications You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any email. Text message marketing, if offered, is subject to separate consent, and you may reply STOP at any time to opt out.

8. Data Retention We keep your order information for as long as needed to fulfill your order, meet legal, tax and accounting obligations, resolve disputes, and enforce our agreements.

9. Security We use reasonable safeguards, including SSL encryption, to protect your information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

10. Children's Privacy Our Site is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us data, contact us and we will delete it.

11. Third-Party Links Our Site may link to third-party websites. We are not responsible for their privacy practices.

12. Changes We may update this policy from time to time. The "Last updated" date above shows the latest version.

13. Contact Us CozyStride 226 Ridgewood Ave, Minneapolis, MN 55403, United States contact@cozystride.us | +1 (612) 872-2415